Fulfillment Logistics and Response Management Blog |
Fulfillment Logistics and Response Management for Discerning Organizations
4 Unconventional Ways to Speak Your Employees' "Workplace Love Languages" and Boost Engagement
The same old tactics for employee engagement are getting tired. It’s time to think differently about what truly makes your team feel valued. Understanding what resonates with your employees on a deeper level can transform your workplace culture into ...
6 Things That Are Making You Less Productive [Infographic]
As I sit here on a Friday afternoon looking at my "still to accomplish before the weekend list," I notice it hasn't moved much since this morning. We here at DirectAnswer keep an ongoing log of all activities performed, down to the second, so we can ...
Top Reasons to Use Promotional Products.
What we learned about Customer Service from 1-800-Flowers Very Bad Valentine’s Day.
Poor Janet from 1-800-Flowers’s Twitter feed had a very long Valentine’s Day Evening.
Should Non-Profit Organizations Shut Down their Websites?
I know its a sounds crazy, but its a concept that is growing some legs.
Is this what your Members, Donors or Customers think of you?
....good thing our clients' constituents don't!
Think Membership or Fundraising Revenue is Down Due to the Economy?
“The sales of companies who had kept advertising during (a) recession had risen 256% over those who had not.” — McGraw-Hill Research In tough times, it’s easy to put marketing on the back burner and then wonder why more revenue isn’t presenting ...
Providing Excellent Customer Service: You never know 'their story'
I know this video has been circulated around for a few weeks and months. But I thought it gave a great visual to not only having patience--but also why we as services providers, Associations and Fundraisers do what we do.
What are Fundraisers Worst Donor Related Dilemma's?
Donor Related Dilemma's aren't just for Fundraisers. If your organization deals with the public in any way...this study is for you. At the Association for Fundraising Professionals (AFP) International Convention in Chicago, we asked participants to ...
DirectAnswer and AFP--A Partnership that Works for Donors!
We were honored to be chosen as one of only 3 Association of Fundraising Professionals (AFP) members to share our "Story" for their International Convention in Chicago last month.
Jumping on the Customer, Member or Donor Relationship Bandwagon
They say 'Imitation is the Most Sincere Form of Flattery.' While validating, it still stings when its your competition. Serving a niche market (Database Management, Response Processing and Fulfillment Services for Associations, Fundraisers and ...
Harness Twitter to further Promote your Organization
Why you should read this blog?
As a Gen-Xer, practically everyone I know, do business with and share a residence with (even my dog) has a blog. Sometimes I think why the heck should I read my Dry Cleaners Blog? Or befriend him on Facebook? What does HE have to say to me that ...
