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Retention & Loyalty Programs That Build Emotional Stickiness

Turn Every Relationship Into A Raving Fan

You worked hard to secure that relationship. Let’s make sure you keep them — and keep them talking.

At Bungee, retention isn’t just a marketing tactic. It’s a full-body brand experience. From loyalty kits to winback campaigns, we help you craft thoughtful, intentional touchpoints that keep your audience connected, valued, and excited to come back.

Because loyalty isn’t bought. It’s built — one unforgettable moment at a time.

 

Retention

Included Services

Renewal + Loyalty Kits

Personalized thank-yous, milestone gifts, and incentives that feel meaningful.

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Renewal + Loyalty Kits

Personalized thank-yous, milestone gifts, and incentives that feel meaningful.

 

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Churn Analysis + Retention Strategy

Identify what’s driving drop-off — and fix it with targeted interventions.

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Churn Analysis + Retention Strategy

Identify what’s driving drop-off — and fix it with targeted interventions.

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Reactivation Campaigns 

Win back lapsed customers with timely, branded touchpoints.

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Reactivation Campaigns 

Win back lapsed customers with timely, branded touchpoints.

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Surprise + Delight Moments

Pop-up rewards, anniversary notes, and micro-gifts that generate buzz.

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Surprise + Delight Moments

Pop-up rewards, anniversary notes, and micro-gifts that generate buzz.

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Print + Mail Integration

Combine digital and physical outreach for maximum retention impact.


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Print + Mail Integration

Combine digital and physical outreach for maximum retention impact.

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Customer Journey Mapping

Align every stage of your retention lifecycle with intentional brand experience.


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Customer Journey Mapping

Align every stage of your retention lifecycle with intentional brand experience.

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Data Capture + Reporting

Track what’s working and continuously optimize engagement efforts.

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Data Capture + Reporting

Track what’s working and continuously optimize engagement efforts.

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Built For:

For Subscription Brands

Need to reduce churn without constant discounting? We’ll help you build loyalty that lasts.

For Nonprofits

We help your donors feel seen — from year-end impact mailings to stewardship campaigns.

For Schools & Membership Groups

Keep members engaged year-round with exclusive perks and thoughtful outreach.

For Lifestyle + Cause-Based Brands

We create physical moments of connection that strengthen your community.

For Scaling Ops Teams

Let us manage the backend logistics — so your CRM actually delivers on retention goals.

Customer

Why Bungee

Strategic retention support + full execution in-house
Personalized fulfillment with scalable automation
Clean room, print shop, and CX team under one roof
Proven track record with nonprofits, subscription brands, and member orgs
Insight-driven campaign iteration with clear ROI tracking

Proof

“One monthly donor kit boosted retention by 18% in the first quarter.”
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“Turned a stagnant membership renewal list into 72% reactivations with one targeted campaign.” 
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“Redesigned a brand’s loyalty journey — 37% lift in repeat purchases after a single UX and messaging overhaul.”
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Related Solutions

Subscription
Unbox Loyalty, Not Churn
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Support That Speaks Your Brand
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Data Analytics + Capture
Know What’s Working. Fix What’s Not.
Learn More
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Stop the Churn. Start the Connection.