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4 Unconventional Ways to Speak Your Employees' "Workplace Love Languages" and Boost Engagement

The same old tactics for employee engagement are getting tired. It’s time to think differently about what truly makes your team feel valued. Understanding what resonates with your employees on a deeper level can transform your workplace culture into ...

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Should Non-Profit Organizations Shut Down their Websites?

I know its a sounds crazy, but its a concept that is growing some legs.

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Is this what your Members, Donors or Customers think of you?

....good thing our clients' constituents don't!

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Think Membership or Fundraising Revenue is Down Due to the Economy?

“The sales of companies who had kept advertising during (a) recession had risen 256% over those who had not.” — McGraw-Hill Research In tough times, it’s easy to put marketing on the back burner and then wonder why more revenue isn’t presenting ...

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Providing Excellent Customer Service: You never know 'their story'

I know this video has been circulated around for a few weeks and months. But I thought it gave a great visual to not only having patience--but also why we as services providers, Associations and Fundraisers do what we do.

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Jumping on the Customer, Member or Donor Relationship Bandwagon

They say 'Imitation is the Most Sincere Form of Flattery.' While validating, it still stings when its your competition. Serving a niche market (Database Management, Response Processing and Fulfillment Services for Associations, Fundraisers and ...

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Harness Twitter to further Promote your Organization

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