Grow Business. Reduce Workload. Increase Revenue.

Meet the Reimagined Direct Answer!

As we transition from Direct Answer to Bungee, our new identity reflects our commitment to flexibility and seamless service integration.

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Trusted BY THESE customers for over 30 years

We make your job easier

We’re like the perfect employee, but you only pay us when you need us

E-commerce Store Management

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E-commerce Store Management

Optimize E-commerce success with user-friendly designs, strategic marketing, secure transactions, seamless logistics, and dedicated support for maximum customer satisfaction and increased sales.

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Payment Processing

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Payment Processing

Tailored lockbox services for secure transactions. Choose credit card merchant services for cost-effective processing. Streamline pickup, leverage data-driven insights, ensure fraud prevention, and simplify accounting with integrated solutions.

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Customer Retention and Engagement

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Customer Retention and Engagement

Craft and execute strategic retention campaigns, reduce churn with targeted data analytics, personalize engagement, and offer multi-channel support. Gain insights, incentives, and optimize performance for maximum effectiveness.

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Data Analytics and Capture

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Data Analytics and Capture

We translate your data into actionable insights, predict future trends, simplify complex data visually, provide instant updates, analyze customer behavior, ensure data security, and offer efficient automation.

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Custom Swag and Branded Merchandise

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Custom Swag and Branded Merchandise

Bring ideas to life with unique swag designs, plan strategically, create high-quality products, schedule regular shipments, store inventory securely, offer hassle-free ordering, and ensure personalized, timely distribution.

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Distribution and Fulfillment

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Distribution and Fulfillment

Offering same-day shipping, nationwide warehousing, expert eCommerce fulfillment, cost-effective transparent shipping, versatile integration, direct-to-consumer efficiency, reliable B2B fulfillment, advanced distribution tech, and high-touch service.

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Printing and Mailing

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Printing and Mailing

Launch impactful direct mail campaigns with quick turnaround. Personalize acknowledgments, embrace eco-friendly printing, and offer innovative new member/donor kits. Benefit from expert consultation, digital integration, PURLs, engaging premiums, and more.

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Events and Trade Shows

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Events and Trade Shows

Elevate trade show presence with expertly crafted brand experiences and custom promotional materials. Stand out with unique swag bags and VIP packages. Efficient storage, impactful signage, and post-event campaigns.

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Subscription Fulfillment

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Subscription Fulfillment

Seamless subscription box fulfillment with custom creation and curation. Integrated payment processing, hassle-free management, expert financial handling, excellent customer support, data-driven insights, scalable solutions, and customizable service packages for growth.

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Efficiency Consultation

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Efficiency Consultation

Harmonize existing applications, streamline processes with custom automation, execute thorough business planning, and enhance operational efficiency while maintaining brand integrity. Achieve tangible improvements with growth-ready, personalized consultation services.

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This place is different…where have you been all my life?

Our average customer tenure is 15 years, and the average employee tenure is 14 years.
To learn why check out the below ratings and reviews!

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Integration List

Connecting All Clients One Step at a Time

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Bungee Certifications

A rebrand more than 30 years in the making.

Why We Transitioned to Bungee

As we step into the future, our rebrand from Direct Answer to Bungee signifies more than just a new name. It's a reflection of our growth, adaptability, and commitment to delivering comprehensive, high-quality support services. Our journey over the past three decades has shaped us into a flexible and integrated solution provider across various industries. Here’s why we made the change:

Comprehensive Integration:

By consolidating multiple services under one roof, from E-commerce Management to Data Analytics, we provide a seamless experience that enhances efficiency and growth for our clients.

Customer-Centric Approach:

Our founder's vision has always been to control the quality and output of every touchpoint, ensuring exceptional service and satisfaction for our clients and their customers.

Innovative Solutions:

With a strong focus on technology and innovation, led by our experienced CTO, Andy, we've streamlined processes and integrated advanced solutions to stay ahead of industry trends.

Legacy of Excellence:

Our founder, Karen, has always emphasized the importance of character and quality in our team. This principle has allowed us to build lasting relationships and a reputation for excellence.

Adapting to Market Needs:

As the market evolves, so do we. Our shift to Bungee signifies our readiness to meet the growing demands of the for-profit, non-profit and agency sectors to offer integrated solutions that drive success.

Get in Touch

krogers@directanswer.com

Phone

301-567-7999

Hours of Operation

9:00 a.m. – 5:00 p.m

Monday - Friday

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Ready to take your business to the next level? Schedule a call with a team member today.

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